How can I make sure that the accommodation I have booked has the exact type and number of beds that I need?

As a rule, the type and number of beds are specified in the room name and/or in the room description and should be clear before you make your booking.

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If you chose a room with combined bed options (e.g., Double/Twin Room), you can indicate the preferred type and number of beds in the special requests box (see above).

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We cannot guarantee that the preferred type and number of beds will be allocated by the hotel. The type and number of beds in rooms with combined bed options are at the sole discretion of the hotel and are generally allocated on check-in. Hotels try to accommodate special wishes where possible, but sometimes they are unable to due to operational or other reasons.